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Programme Details
Programme Name
Negotiation Skills
Programme Code
N / A
Programme Aim
This programme has been designed to help enable participants to develop the knowledge and skills necessary to negotiate on a day to day basis. It will provide participants with the skills knowledge and attributes necessary to get the best possible outcome from a range of challenging and pressurised negotiation situations.
1 Days
Credit Value
None Credits
N / A
Specific Entry/Access and Exemptions Requirements
There are no specific entry requirement for this programme
Certificate in Negotiation Skills
Programme Content
  • Customer needs and motivations
  • The sales process
  • Improving individual communications
  • The importance of building the right image
  • Establishing value for money
  • Negotiating styles
  • Qualities found in negotiation
  • Differences between selling & negotiation
  • The essential skills of negotiation
Download Programme Outline
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