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Programme Details
Programme Name
Selling Skills
Programme Code
N / A
Programme Aim
To provide learners with the opportunity to develop the knowledge, skills and competencies necessary to empower sales agents to conduct, face to face and telephone sales negotiations. It focuses on the skills and knowledge required to empower sales people to plan, prepare and execute sales
2 Days
Credit Value
None Credits
N / A
Specific Entry/Access and Exemptions Requirements
There are no specific entry requirement for this programme
Certificate in Selling Skills
Programme Content
  • Preparing for the negotiation
  • KYC
  • Telephone sales v Face to Face
  • Conducting the negotiation
  • Developing consensus
  • Handling objections
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